Privacy Policy

Introduction:

Welcome to Ayuu Healthcare’s Privacy Policy. This document outlines how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or make purchases from us. By using our website, you agree to the terms of this Privacy Policy.

 

Information We Collect:

We collect various types of information to provide and improve our services to you:

 

Personal Information: When you place an order or register for an account, we collect information such as your name, email address, shipping address, and phone number. This information is necessary for order processing, communication, and customer support.

Payment Information: When you make a purchase, we collect payment information such as credit card details or other payment methods. This information is securely processed by our payment gateway providers and is not stored on our servers.

Usage Information: We collect non-personal information such as your IP address, browser type, pages visited, and actions taken on our website through cookies and similar technologies. This helps us analyze trends, administer the website, and improve our services.

How We Use Your Information:

We use the information we collect for various purposes, including:

 

Processing and fulfilling your orders, including shipping and delivery.

Communicating with you about your orders, account information, and customer support inquiries.

Improving our website, products, and services based on your interactions and feedback.

Preventing fraudulent transactions and ensuring the security of our website.

Disclosure of Information:

We may disclose your information to third parties in the following circumstances:

 

Service Providers: We share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing other services necessary to our business operations.

Legal Compliance: We may disclose your information if required by law or legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Security of Your Information:

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Your Choices and Rights:

You have certain rights regarding your personal information:

 

Access and Correction: You can access and update your personal information through your account settings. If you need assistance, please contact us.

Opt-Out: You can choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.

Changes to This Policy:

We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date at the top of the policy.

 

Contact Us:

If you have any questions about this Privacy Policy or our practices, please contact us at [email address].

 

Terms and Conditions

Introduction:

Welcome to Ayuu Healthcare’s Terms and Conditions. These terms govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms and Conditions.

 

Website Use and Content:

 

You may use our website for lawful purposes and in accordance with these Terms and Conditions.

The content on our website is for informational purposes only and may change without notice.

Product Information and Pricing:

 

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.

Ordering and Payment:

 

To place an order, you must provide accurate and complete information. By placing an order, you represent and warrant that you have the legal right to use any payment method(s) provided.

Payment is required at the time of ordering. We accept payments through UPI/credit/Debit cards.

Shipping and Delivery:

 

Orders are typically processed and shipped within [number] business days after payment confirmation, unless otherwise stated.

Delivery times vary based on the shipping method and destination. We are not responsible for delays caused by shipping carriers or customs.

Cancellation and Refund Policy

 

Cancellation Policy:

 

Once an order is placed and payment is confirmed, it cannot be cancelled or modified. Please review your order carefully before completing the purchase.

Refund Policy:

 

We offer refunds only in the case of damaged or defective products. To be eligible for a refund, you must notify us and provide proof (e.g., photographs) of the damaged or defective product within [number] days of receipt.

Refunds will be issued to the original payment method used for the order.

Return Policy:

 

We do not accept returns except in the case of damaged or defective products. If your package arrives visibly damaged, please refuse the delivery and contact us immediately.

Limitation of Liability:

 

In no event shall Ayuu Healthcare, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or products.

Indemnification:

 

You agree to indemnify and hold harmless Ayuu Healthcare and its affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these Terms and Conditions or your use of our website or products.

Governing Law and Dispute Resolution:

 

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms and Conditions shall be resolved exclusively in the Valsad judicial.

Contact Us:

If you have any questions about these Terms and Conditions, please contact us at info@ayuuhealthcare.com.